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Shipping Information

Orders on Brera Interni are delivered from Monday to Friday, from 9am to 5pm.

As every order is different, shipping costs may vary depending on the size, weight, value and destination of the item to be shipped.

Our delivery options include the Shipping Only service (delivery to the ground/street level), the To-floor Delivery service (delivery to your flat's floor) and the To-floor Delivery + Assembly service. 

Delivery Times

Before placing the order your Customer Service Assistant will report you the lead times to get your item delivered to your destination address. These times depend on the product manufacturing times (which may vary from brand to brand) and on the shipping times (which may vary on the base of the destination country). 

Duties and Taxes

We include European duties and taxes in the checkout costs for all the orders placed within the European Union. Taxes for orders outside Europe are never included in the order checkout costs. 

Outside EU additional costs for import duties may be requested by your country local Customs at its own discretion, on the base of the country import/export regulation. Brera Interni is not responsible for these potential additional costs. Refer to your local Customs office to have a more clear ideas of potential duties which may apply to your order.

Order Tracking

After placing the order you will always be in touch with your Customer Service Assistant, who will keep you informed on the progressive steps of your order, will message you when the manufacturing stage has ended and when your goods have been picked-up by the shipping agency to be shipped. 

Feel free to write to our Customer Service whenever you feel comfortable, to keep track or get information on your shipping. We will try to keep you updated during all the delivery stages of your order and, once possible, with the estimated arrival date.

Online tracking systems will never be available for our orders as we never use express shipping companies (such as DHL, UPS, FedEx, TNT, etc.) for our deliveries. This in order to minimize shipping accidents and damages. All our logistic partners are agencies specializing exclusively in furniture shipping.